Effective Date: May 15 2018
Thanks for using Boxifier!
In this document we describe what kind of personal data we collect when you use our websites (www.boxifier.com and https://forums.boxifier.com/) and products, how and where we may use these data, how we protect it, who has access to it, with whom do we share it and how you may update the data collected by us.
S.C. Kenubi S.R.L. (hereafter mentioned as Boxifier) offers an IT solution for backup and folder synchronization.
Boxifier processes personal data for the following purposes:
(i) To contact its clients and/or users of its products and websites for support or counseling;
(ii) To assure correct and efficient operation of its products and for improvement, delivering and customizing the related services to the users’ needs and developing new technologies;
(iii) To make statistical analysis and market studies;
(iv) To have marketing activities for Boxifier’s own needs.
PERSONAL DATA COLLECTED
All personal data collected by Boxifier will be recorded, stored, used and managed on protected servers, as well as on other devices that allow these operations with appropriate security measures. Also, all Boxifier’s websites are being hosted on protected servers.
Boxifier may collect personal information from its users in four different ways:
(i) directly provided by a user
(ii) indirectly provided by its websites or its products, such as: technical data sent by the Boxifier products installed by users; traffic data registered by the servers that host our websites; cookies, that may share some personal information.
Personal data directly provided by a user/partner – for example, when you download the free trial or purchase a product, we might ask your name, email address, phone number, credit card number and/or billing address. When you ask for support, we may ask for a valid email address. All these data are being used for contacting you, for billing purposes, providing a specific user with a license to use our products, for solving a request or complaint you addressed to us or for offering technical support. Boxifier may also ask for other data that could be considered personal data, if those are necessary for these specified purposes.
Boxifier may also receive certain information that may be provided by your browser or mobile device, including:
(i) browser information
(ii) operating system information
(iii) mobile device information
(iv) IP address
(v) pages accessed
(vi) time of visit
(vii) time of last visit
(viii) referring site, application, or service, including the relevant search queries that led you to Boxifier’s website
If you wish to access certain functions within the Boxifier Forum, such as posting comments or asking questions, we may ask you to provide information, including name and email address.
Please note that if you set your browser to reject cookies, some features of the websites you visit may be unavailable. For more information on how to reject cookies, see your browser's instructions on changing your cookie settings.
HOW DO WE USE THIS INFORMATION
We use the Boxifier User Information to register your license, fulfill your requests, communicate with you, process billing for Boxifier products and personalize your experience on the Boxifier website.
We may also use Boxifier User Information to facilitate the delivery of content or advertisements that we believe may be of interest to you, or to communicate with you about new or existing products and services or special offers.
We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on our websites. This analytics data is not tied to any Personal Information. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to tools.google.com/dlpage/gaoptout.
DISCLOSURE AND TRANSFER OF INFORMATION TO THIRD PARTIES
Boxifier also reserves the right to disclose any Boxifier Client Information or Client User Information (including Personally Identifiable Information) to:
(i) comply with any law, regulation, or legal request;
(iii) respond to client requests;
(iv) protect the rights, property, or safety of Boxifier, our employees, our users, or others.
If Boxifier, or substantially all of its assets, is acquired by another company or successor entity, Boxifier Client Information and/or Client User Data will be one of the assets transferred or acquired by the purchaser or successor. You acknowledge that such transfers may occur and that any purchaser of or successor to Boxifier or its assets may continue to collect, use and disclose your information acquired prior to such transfer or acquisition as set forth in this policy.
We may contact you by e-mail or other equivalent electronic communications if you access Boxifier products or services. By registering or using Boxifier products, you specifically consent to the receipt of these e-mails. If you do not want to receive emails or other communications from us, please follow the unsubscribe instructions in the body of such communications or notify us by email at firstname.lastname@example.org.
YOUR CHOICES & OPT-OUT
You have the right to opt out of certain uses and disclosures of your Personal Information. Where you have consented to Boxifier’s processing of your Personal Information, you may withdraw that consent at any time and opt-out to further processing by contacting us at email@example.com. Even if you opt-out, we may still collect and use non-Personal Information regarding your activities on our websites and/ or information from the advertisements on third party websites for non-interest based advertising purposes, such as to determine the effectiveness of the advertisements.
We maintain the “do-not-mail” list as mandated by law. We process requests to be placed on the “do-not-mail” list within 60 days after receipt, or such shorter time as may be required by law.
MODIFYING YOUR INFORMATION
You can access and modify your Personal Information by contacting us at firstname.lastname@example.org. If you want us to delete your Personal Information, please contact us at email@example.com with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Boxifier has implemented reasonable security mechanisms to protect Boxifier Client Information that is maintained on Boxifier’s servers from loss, misuse and unauthorized access, disclosure, alteration and destruction. Examples of these security mechanisms include limited and password-protected access, high security public/private keys, encryption on processed data.
HOW TO CONTACT US
We will use reasonable efforts to respond promptly, within 10-20 business days, to requests, questions or concerns you may have regarding access to Personally Identifiable Information about you that we have collected. We may contact you for follow up information.